A closer look at the current service.
iD Mobile publishes both pay-monthly terms and PAYG SIM information. Its pay-monthly terms direct customers to the app or online account for bills and make rollover depend on the tariff summary. Add-ons are separate account items: a UK data add-on begins after the monthly and rolled-over allowances are exhausted. Activating an add-on does not reduce the remaining amount of the account’s bill cap.
Introduction: what to know about iD Mobile
iD Mobile is a UK mobile provider associated with Currys. Its mobile service has its own contractual conditions and account support. The name of a retail group does not describe every detail of the mobile agreement. This profile separates background, service features and account processes. Keep your exact product name and start date available: current descriptions and older agreements can differ.
History and development
iD Mobile launched in 2015 through Carphone Warehouse and is now associated with Currys. Currys’ anniversary material identifies Three as its network and highlights data rollover as a long-standing feature. Historical announcements describe the service at the time; current terms govern a new or existing agreement.
Features and useful distinctions
iD Mobile describes data rollover, bill capping and roaming among its service features. Read how long unused data remains valid and which allowance is consumed first. A bill cap is a defined account control, not a guarantee that every category of charge is blocked.
SIM options and plan information
The range includes pay-monthly SIM-only and PAYG information. Match the chosen product to its specific terms. Check the commitment length, renewal process and whether the feature you want applies to that product rather than assuming it is universal.
Phone contracts and device options
iD Mobile has a pay-monthly handset range. Compare the precise model, storage and condition, then read the minimum commitment and any separate device documentation. Keep any claim or return conditions separate from the core mobile service.
Pay monthly: how it is structured
Read the iD pay-monthly agreement and the contract summary together. Note the allowance-reset date, minimum term and any scheduled changes. If you later change the plan, ask how unused and rolled-over allowances are treated.
Pay as you go: what to check
iD publishes PAYG SIM information with allowance bundles and top-up use. Check the period covered by the bundle and what happens when it ends. Do not assume rollover conditions for a pay-monthly product apply to PAYG without checking the relevant rules.
Bills, payments and additional use
The iD app and online account show usage and additional allowances. Reconcile current data, rollover and any add-on separately. For a bill question, identify the service period and ask whether the entry is inside the cap’s scope. Keep the account reference for any complaint.
PAC codes and keeping your number
iD may request account-verification information as part of a switching-code request. Follow its current instructions rather than copying a text format from another network. Never publish date-of-birth details or the PAC in a public support discussion. For the standard single-number process, text PAC to 65075 to request a code to retain your number. The code is valid for 30 days. Follow any additional verification required by your provider. Give the PAC to the receiving provider through its official route; do not separately close the old line before confirming the transfer sequence.
eSIM, phone compatibility and setup
Confirm iD Mobile’s current eSIM support for your exact product and handset model. A provider may support a feature on some products but not every legacy arrangement. Read activation, replacement and transfer instructions before deleting an existing profile. With two SIMs active, check the default lines for calls, messages and data, including automatic data switching.
Coverage, roaming and travel
The pay-monthly terms describe roaming and allowance conditions. Read the current document for your product rather than relying on a community answer written for a different plan or period. Check the official coverage and service-status information for your important locations. A coverage prediction is not a guarantee of indoor reception. For overseas use, verify your specific destination, account conditions and activation requirements; international calls from the UK are a separate category.
Official support and the next step
Use iD Mobile’s official support for account changes, lost SIMs, disputed payments, formal complaints and security concerns. For a connection issue, keep the device model, time, location and checks already completed. mosaicskiyo can explain general information but cannot access the account or represent you. Take this question to the provider: Which allowance is being used first, and when does it expire?
Take these checks with you.
- Which allowance is being used first, and when does it expire?
- Have I checked the current rules for this exact product?
- Have I separated airtime, device and additional-use obligations?
Check the original sources
These references lead to the relevant provider or regulator. Conditions can change and legacy products may differ. Confirm the current position for your own account.
Always confirm current details with the official provider. mosaicskiyo is independent and provides general guidance only.